Welcome to Shivansh Insurance Services. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, protect and disclose your information when you use our website and insurance services.

By accessing our website, submitting your information or using our services, you agree to this Privacy Policy.


1. Information We Collect

We may collect the following personal information:

  • Full Name
  • Mobile Number
  • Email Address
  • Residential Address
  • Date of Birth
  • PAN Card Number
  • Aadhaar Card Number
  • Passport Details (if required)
  • Driving License Details
  • Nominee Information
  • Occupation
  • Income Details
  • Bank Account Details (where applicable)
  • GST Details (for business insurance)

Insurance Documents

For policy issuance, renewals and claims, we may securely collect and store:

  • Aadhaar Card
  • PAN Card
  • Driving License
  • Passport
  • Vehicle RC Book
  • Existing Policy Copies
  • Medical Reports
  • Property Documents
  • Business Registration Documents
  • Photographs
  • Other documents required by insurance providers

2. How We Use Your Information

  • Processing insurance applications
  • Policy renewals
  • Claim assistance
  • Preparing insurance quotations
  • Premium calculations
  • Customer support
  • Sending renewal reminders
  • Identity verification
  • Regulatory compliance
  • Fraud prevention
  • Improving our services

3. Storage of Customer Documents

We securely store customer documents and insurance policy copies to provide ongoing insurance services, policy renewals, claim assistance and customer support.

Access to customer documents is restricted only to authorized staff.


4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, misuse, alteration, disclosure or destruction.

While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.


5. Sharing of Information

We never sell your personal information.

Your information may only be shared with:

  • Insurance Companies
  • Insurance Partners
  • Government Authorities
  • Regulatory Bodies
  • Legal Authorities
  • Third-party Service Providers

Information is shared only when necessary to provide our services or comply with legal obligations.


6. Cookies

Our website may use cookies to improve your browsing experience, remember preferences, analyse website traffic and enhance overall performance.


7. Third-Party Services

We may use trusted third-party services including:

  • Google Analytics
  • Google Maps
  • WhatsApp Integration
  • Email Service Providers
  • Payment Gateway (if applicable)

8. Customer Portal

Customers are responsible for maintaining the confidentiality of their login credentials.

  • Keep your password confidential.
  • Do not share login credentials.
  • Use strong passwords.
  • Log out after using public computers.

9. Data Retention

Customer information and policy documents are retained only for as long as necessary to provide insurance services, comply with legal obligations, resolve disputes and maintain business records.


10. Your Rights

You may request to:

  • Access your personal information.
  • Correct inaccurate information.
  • Request deletion where legally permitted.
  • Withdraw consent where applicable.
  • Receive a copy of your stored information.

11. Children's Privacy

Our services are not intended for children under 18 years of age without the consent of a parent or guardian.


12. External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.


13. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the revised date.


14. Contact Us

Shivansh Insurance Services
Ahmedabad, Gujarat, India

Phone: +91 96244 60722

Email: info@yourdomain.com

Website: https://yourdomain.com


Consent

By using our website, submitting forms or uploading documents, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, storage and processing of your information as described herein.